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Ryanair phasing out airport check in

Late last week, budget airline Ryanair confirmed that it would discontinue all if its current traditional airport check-in services in an effort to cut costs. Ryanair's chief executive, Michael O'Leary, said that he expected all of the airline's airport check-in desks to be out of use and staff to be let go by the end of 2009. Mr O'Leary said: 'All we will have is a bag drop where passengers can drop off their luggage, otherwise everything will be done online. Ultimately, we want just one in five people to check in luggage. ' He added that the airline would be passing the savings on to its passengers by even lower fares. According the Ryanair boss, baggage fees are likely to decrease when an online baggage check-in option is introduced. Currently, Ryanair passengers are charged £14 per kilogramme for baggage exceeding the 15kgs limit. Stephen McNamara, a Ryanair spokesman, said that 97 per cent of the airline's customers book their flights online, and a further 75 per cent are already using the company's online checking-in service. Mr McNamara commented: 'We see this as the logical next step. This will reduce our costs at airports and that means we can pass on those savings to our passengers in the form of lower fares. '

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