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Baggage still being lost at Heathrow Terminal 5

Despite being open for almost 4 months, there are still problems with baggage at Heathrow's terminal 5 where its claimed over 900 bags a day are lost. Unite, the trade union, estimated that 65-70 bags out of every 1000 bags don't get onto the plane, and over 80 in every 1000 bags for connecting flights don't get there. The opening of the new Terminal 5 in March this year was highly criticised as a 'national humiliation' with the major delays, hundreds of cancelled flights, over 10,000 bags gone missing and a catalogue of disasters. Although the service has now greatly improved, the new figures of 900 bags a day going missing is a sign that there is still much more improvement to be made - and that there is no alternative in that they have to improve. For passengers travelling through Heathrow, if travelling as a couple, we would advise splitting your items of luggage across your partners suitcase so if one suitcase does got missing, you aren't left completely without anything and will have some belongings.

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